P5高级业绩管理

所属分类:财税外贸保险类考试  
出版时间:2012-1   出版时间:华中科技大学出版社   作者:BPP Learning Media   页数:506   字数:675000  

内容概要

  《P5高级业绩管理(ACCA练习册)》包含测验卷和针对大纲知识点的习题,其中许多是往年真题。练习册中还有许多建议和特色帮你练习。“通过P5考试”这一章是专门针对考试的指南。大量的书面习题可以测试你对于本阶段课程知识的应用和评估。由于考官偏重于考查学员的业绩计量技巧,所以练习册还包含许多试题型的计算题。同样别忘了阅读练习册后面的考官对于往年真题的个人评论以及解答。

作者简介

  BPP Learning
Media,作为一家职业考试资料的出版商,在市场上一直独占鳌头。从1977年开始,我们就出版了很多高质量关于会计、营销和金融服务资格方面的产品。BPP是全球150多个国家的学生、培训提供商、公司和专业机构的最佳选择。
  BPP Learning
Media是ACCA官方认可的唯一的铂金级学习内容合作伙伴。这项与ACCA的伙伴关系确保了,在出卷考官的审订下,我们的教材正确的程度上涵盖了考纲并且符合了考试的要求。
  这项合作也允许我们在练习册内发布新近的考卷内容,包括考官的答案与评分。您可以信赖BPP Learning
Media的产品,它们包含最新信息且关注重点,传递给您来自BPP作者和讲师们的专业知识和丰富经验。

书籍目录

Finding questions
Question index
Topic index
Using your BPP Learning Media Practice and Revision Kit
Revising P5
Topics to revise & question practice
Passing the P5 exam
Exam tormulae
Exam information
Analysis of past papers
Useful websites
Planning your question practice
BPP Learning Media's question plan
Build your own exams
Questions and answers
Questions
Answers
Exam practice
Mock exam 1
Questions
Plan of attack
Answers
Mock exam 2
Ctuestions
Plan of attack
Answers
Mock exam 3 (Decembef 2011)
Questions
Plan of attack
Answers
ACCA examiner's answers
June20
December20
Review form

章节摘录

  Information
processing
should
be
included
in
the
work
which
produces
the
information.
In
other
words,there
shouldn't
be
a
distinction
between
information
processing
and
information
gathering.
Thedevelopment
of
online
databases
can
be
crucial
here,
allowing
users
to
have
access
to
real
time
information,thus
minimising
delays
in
response
to
queries.  Geographically-dispersed
resources
should
be
treated
as
if
they
are
centralised
-
For
example,
thereshould
be
a
ntralised
database
of
suppliers
which
all
departments
use,
so
that
they
benefit
from
the
economies
of
scale
achieved
by
the
central
negotiation
of
supply
contracts.  Parallel
activities
should
be
linked
rather
than
integrated
-
As
far
as
possible,
activities
should
be
processed
in
parallel
rather
than
sequentially.
If
tasks
are
performed
sequentially,
bottlenecks
and
delays
might
arise
while
waiting
for
the
output
of
a
previous
process.  People
should
be
self-managing
and
exercise
greater
autonomy
over
their
work
-
The
traditional
distinction
between
workers
and
managers
should
be
abolished.
BPR
aims
to
allow
decisions
to
be
made
as
quickly
as
possible
and
as
near
to
the
end
customer
as
possible.
This
allows
increased
responsiveness,
and
also
empowers
the
individuals
who
make
the
decisions.  Information
should
be
captured
once,
and
at
source
-
If
information
is
transferred
from
one
data
source
to
another
there
is
a
risk
of
human
error.
If
information
is
only
input
into
a
system
once,
and
is
input
as
early
as
possible,
the
risk
of
error
is
reduced,
and
consistent
replies
can
be
obtained
in
response
for
any
queries
about
the
information.  Expected
improvements  More
rapid
information
processing
and
error
reduction
-
It
appears
that
the
processes
at
FCI
haven't
been
updated
to
take
advantage
of
the
IT
/
IS
systems
that
are
widely
available
today.
In
particular,
relying
on
a
predominantly
paper-based
system
makes
FCI's
processes
much
slower
than
they
need
to
be,
and
it
also
increases
the
opportunity
for
error
as
information
is
manually
recorded
and
then
transferred
between
systems.
A
new
database-led
system
would
prevent
the
need
for
re-keying
and
transferring
information,
and
so
should
reduce
the
scope
for
errors
in
the
system.  This
system
will
also
mean
that
FCI
has
reliable,
up-to-date
information
about
its
customers.
Any
details
the
sales
staff
or
telephone
operators
obtain
about
a
customer
can
be
entered
into
the
central
database
on
a
real
time
basis,
and
the
system
can
then
be
continually
updated
for
other
staff
to
use.  Moreover,
no
paper-based
transfers
of
information
from
one
part
of
the
organisation
to
another
will
be
necessary.
Again,
this
reduces
delays
and
reduces
the
risk
of
errors
occurring.  Improved
database
system
-
If
FCI
develops
an
electronic
database
which
stores
all
customer
data,
this
should
enable
staff
to
respond
to
telephone
enquiries
more
quickly.
For
example,
if
a
phone
operator
receives
a
call,
they
can
access
the
database
and
gather
the
relevant
information
to
help
them
deal
with
the
customer
enquiry
straight
away.
This
faster
response
time
should
lead
to
improved
customer
satisfaction.  Better
support
for
sales
staff
-
Having
an
electronic
(or
online)
database
and
improved
technology
should
also
help
the
sales
staff
when
they
visit
potential
customers.
If
the
sales
staff
can
access
the
database
remotely
(from
laptops)
they
can
get
details
of
policies
and
premiums
while
they
are
with
the
customer,
and
so
could
potentially
make
a
decision
about
a
policy
application
straight
away
without
having
to
return
to
the
office
to
check
details
or
process
paperwork.
Customers
have
complained
about
the
slowness
of
FCI's current
process,
so
speeding
.up
the
process
should
directly
address
these
complaints.Increased
staff
motivation
-
Not
only
have
customers
complained
about
the
current
sales
process,
but FCI's
sales
staff
have
also
complained
about
them.
Staff
motivation
and
job
satisfaction
are
likely
to
suffer
if the
staff
teel
they
are
having
to
work
with
out-dated
processes
and
technology.
Therefore,
providing
the sales
staff
with
more
up-to-date
technology
will
not
only
allow
them
to
do
their
job
more
effectively
but
it
should
also
improve
their
motivation
to
do
so.  Moreover,
customers
are
likely
to
have
a
more
favourable
impression
of
the
sales
staff
if
they
provide
a
quick
and
efficient
service.
If
this,
in
turn,
leads
to
the
sales
staff
making
more
sales
it
is
likely
to
increase their
otivation
still
further.  ……

图书封面


    P5高级业绩管理下载



用户评论 (总计2条)

 
 

  •     这本书的更新速度似乎有点慢,最新的是2013版的,可是当当没有。只能买这旧版的凑合。
  •     幸好在当当找到了~
 

第一图书网百度网盘资源搜索

外语类PDF/TXT下载,财税外贸保险类考试PDF/TXT下载。 丹东图书网 

丹东图书网 @ 2017